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Business Analyst

Shanghai, Shanghai Shi, ChinaBusiness

Job description

  • Have In-depth logic understanding on the retail market and is able to write detailed retail SOPs materials
  • Formulate business process document
  • Have strong information consolidation capability and participate in the writing of the experience transformation document
  • Support with IT team on digital product roadmapping and development planning
  • Able to answer client questions with expert knowledges
  • Understand Hong Kong and mainland markets and online & offline channels

Job requirements

  • 5+ years of working experience as a consultant or business analyst
  • Experience in retail industry with in-depth understanding of online/offline business operations, processes, workflows. Proven experience in consolidating business process and SOP
  • Experience in IT projects involving digital product planning and development
  • Good understanding of online consumer behavior in both mainland and Hong Kong markets
  • Ability to deliver visualized presentation for reporting facing high-level executives
  • Strong analytical thinking and logics
  • Proficient English writing skills for all deliverables
  • Strong communication abilities facing multiple stakeholders
  • Willingness to travel to Hong Kong / Shenzhen is a plus


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About Wiredcraft

Wiredcraft is a digital product consultancy focused on China.

We’re over 100 digital experts (Strategy, Program, Design, DevOps, Development, Data, Quality), mostly in Shanghai, with remote colleagues in Beijing, Singapore, Shenzhen, Paris…

We create, launch and scale digital products critical to our clients' missions: loyalty and booking for Hilton, e-commerce for Nike... On the surface, this looks like mobile, WeChat or Web apps, but our work transforms their business and leaves lasting changes in their organization.

We aim to be the best digital product team in the world, both for our clients and our colleagues.