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Digital Marketing Assistant Manager

Shanghai, Shanghai Shi, ChinaBusiness

Job description

  • Lead the elevation to enhance the experience and service of the O2O journey.
  • Maintain regular communication with Tech teams, continuously gathering feedback from store athletes and internal teammates to optimize the platform.
  • Collaborate with cross-functional teams to enable store athletes, teammates, and partners to fully leverage the NXP tool, providing consumers with various experiences and a seamless journey.
  • Utilize platform data and member data to create weekly and monthly reports, supporting teams and leaders in making informed decisions and strategies.
  • Support lead for the implementation of Scale strategy from GEO CDM and work with Marketplace team to scale to physical doors.
  • Support lead to create the playbook of Experience Scale and populate to internal and external stakeholders.
  • Develop toolkits, create training processes and materials, and leverage digital capabilities to activate experience at scale in an agile and collaborated way.
  • Plan and consolidate the monthly store experience calendar. Update weekly scorecard and keep tracking store community improvement and execution excellence.

Job requirements

  • Bachelor degree. Master degree is a plus.
  • Minimum of 3 years of marketing experience, preferably with a multinational company
  • Digital native with a good understanding of the local digital ecosystem in China
  • Communication Skill: fluent English speaking & writing.
  • Excellent cross-functional communication skills.

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About Wiredcraft

Wiredcraft is a digital product consultancy focused on China.

We’re over 100 digital experts (Strategy, Program, Design, DevOps, Development, Data, Quality), mostly in Shanghai, with remote colleagues in Beijing, Singapore, Shenzhen, Paris…

We create, launch and scale digital products critical to our clients' missions: loyalty and booking for Hilton, e-commerce for Nike... On the surface, this looks like mobile, WeChat or Web apps, but our work transforms their business and leaves lasting changes in their organization.

We aim to be the best digital product team in the world, both for our clients and our colleagues.

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